Below are some of are common questions about orders
Every Rejuvenate Jewels piece is carefully checked, approved, and low-key obsessed over before it reaches you.
If something shows up and you’re not in love, that’s our cue.
Text us, mail us, send a dramatic “this isn’t the one” — we get it.
Reach out at customercare@ or WhatsApp us on + and we’ll fix things.
We shoot everything to look as real as possible — what you see is what we intend you to get.
But different screens = different vibes. So tiny color shifts? Totally normal. Don’t fight your screen, it’s not worth it.
Full-price goodies can be:
💫 Returned for store credit or
💫 Exchanged
Just make sure:
– You tell us within 5 days of receiving it
– It comes back unused, tagged, and in its original packaging (basically still living its best untouched life)
If it comes back looking like it attended brunch without us… we might have to say no 🥲
Okay, that’s on us.
Send us a quick message (a photo helps), and we’ll fix it—fast.
We’re not a faceless brand — we’re real people who care (and slightly overthink every order).
So if something feels off, just tell us. No awkwardness, no drama.
We’ve got you ✨
Below are some of are common questions about orders
We pack your piece, admire it a little, double-check everything, then send it your way.
We usually ship within 7–10 working days—good things take sometime.
Yes… but make it quick.
You’ve got 24 hours before your order becomes officially out of our hands.
No account needed—zero pressure.
But if you do make one, future you will be grateful.
Okay, that’s on us.
Send us a quick message (a photo helps), and we’ll fix it—fast.
It happens.
Double-check spelling + expiry.
Still not working? Call us in—we’ll sort it.
Once shipped, it’s officially en route.
Your tracking link will keep you in the loop.
If it hasn’t shipped—yes.
If it has… it’s already on its journey to you.
Us. Always us.
We’re just a message away—no stress.
Below are some common questions about shipping, returns, and exchanges
We process orders quickly, then it’s on its way.
Most orders arrive within 7–10 days (worth the wait, promise).
We ship all over India (yes, you’re included).
Flat ₹150 shipping—no surprises, no plot twists.
Once shipped, you’ll get a tracking link.
After that, it’s in transit doing its thing.
We don’t offer refunds.
But if it’s unused and in original condition, we’re happy to help with an exchange.
Just message us with your order details.
We’ll guide you through it—simple and stress-free.
That’s on us.
Send us a photo or video of opening the package and we’ll fix it quickly—no back and forth.
Below are some common questions about our products
Brass, Sustainable materials like Jute, Cloth,Shells, Recycled wood, real old coins,Industrial Waste, and things that we get inspired by and much much more.
A little raw, a little earthy—just how we like it.
We don’t do solid gold.
We work with brass and gold-toned finishes—so it looks good without trying too hard.
It will age—but in a good way.
Think slightly worn-in, very lived-in, very you.
Keep it dry, avoid direct perfumes, and store it back in its original packaging.
It’s the safest little home for your piece—and keeps it looking good for longer.
A little splash is fine… but not in the shower.
Brass prefers to stay dry.
You’re not on your own.
If something goes wrong, message us—we’ll always try to help with a little charge for our efforts but don’t worry we got you.
Don't hesitate to contact us
